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Project Manager

Location: San Jose, CA, United States 
Req ID: JR-0000026863

Description

Project Management:  Identify, lead and manage technology projects for the Credit, Collections and Distribution Ops teams in order to drive incremental and continuous operational improvement.

  • Facilitate the definition of project scope, goals, plans and deliverables for internal projects collaborating effectively with other cross-functional teams globally.
  • Serve as a liaison between the business and the IT teams.
  • Ensure that the stakeholders receive the highest value through effective communication, leadership and management of the project.

Relationship Management:  Actively engage IT vendors and counterparts in internal IT, Sales Operations, Pricing and in all segments of the WD order-to-cash cycle to understand business processes and tools to develop systematic solutions to support operational efficiency.

SME Responsibility:  Serve as point person for tools functionality across solutions such as Zyme, Cortera, Oracle, and SAP.

  • BS or MBA in related field. 
  • Excellent communication skills, ability to influence and negotiate effective solutions with a diverse partners (local / global, internal / external).
  • 2+ years’ work experience in project management role, preferably with experience in system implementations and integrations
  • Ability to create and maintain comprehensive project documentation
  • Problem solving and critical thinking skills, ability to balance and prioritize multiple deliverables in a fast paced environment. Ability to autonomously identify problems across order-to-cash, determine root causes; then partner with key stakeholders to develop & implement solutions
  • Bias for action:  ability to manage through roadblocks, take risk & make decisions. 
  • Knowledge of customer incentives programs is a plus.
  • Strong MS Excel skills and analytics.