Western Digital Careers
Join our Talent Network

Technician 2, Desktop Support

This job posting is no longer active

Location: Pasir Gudang, 01, Malaysia 
Req ID: JR-0000038096


Location: Pasir Gudang WD Media Office
Req ID: JR-0000038096
We deliver the possibilities of data. YOU define what’s possible.
  • Provide 24x7 IT Services Operation and Infrastructure (Level 1) support
  • Coordinate IT Infrastructure Problem Management and escalation
  • Coordinate with Global team to perform site testing and buyoff
  • Manage site IT Infrastructure hardware and software deployment and configuration
  • Provide technical support to critical users
  • Provide site mobile communication support to corporate and remote users
  • Minimum Diploma or Advanced Diploma in Computer Science/Information Technology or equivalent.
  • At least 1-2 years of working experience in the related field is required for this position.
  • Working experience in Multinational Manufacturing Company (MNC) will be an added advantage.   
  • Possess good command in English.
  • Good interpersonal skills with pleasant personality.
  • Knowledge in Anti-Virus Server, SCCM 2012, Local Area Network (LAN) & PABX systems will be an added advantage.
  • Possess good knowledge and troubleshooting skills in Windows XP, Windows 7, and Windows 10 & Windows Server 2012.
Western Digital Corporation is the world’s largest data storage company with a leading portfolio of HGST, SanDisk, G-Technology and WD brands covering flash and disk-based solutions. Deployed by the largest and most prominent organizations worldwide, Western Digital solutions are everywhere, touching lives and enabling great value from the data they possess.