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Technician 2

This job posting is no longer active

Location: Phra Nakhon Si Ayutthaya, 14, Thailand 
Req ID: JR-0000039802

Description

Western Digital®
We deliver the possibilities of data.  YOU define what’s possible.
 
ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Escalate Mitecs related issue to proper parties.
  • Provide first line support for PC’s scanners and printers.
  • Escalation Mitecs issues timely and accordingly to minimize downtime.
  • Perform the role of helpdesk function in production area.
  • Participate in the setting up of new lines hardware and software installation.
  • To understand and accept responsibility for performing their jobs in accordance to safety and health rules.
  • To ensure the safety aspects of work area under their supervision.
  • Assist other IT staffs in system integration, implementing and other IT related matters.
  • To ensure persons under their charge comply with safety rules and regulations.
  • Support and comply to EH&S rules and housekeeping activity.
  • Monitoring software and hardware which related to operation.
  • Troubleshooting analysis.

REQUIRED:
  • Diploma in Computer science and Electronics or related fields. A Bachelor’s Degree would be an added advantage.
  • A minimum of 1 – 2 years of experience in IT support or related field.
SKILLS
  • Troubleshooting, and problem resolution for system hardware, printer, and scanner
  • Support server side and hardware/software routine maintenance
 
ABOUT WD
 
Deployed by the most prominent organizations worldwide, industry-leading WD-branded hard drives (HDDs), solid state drives (SSDs) and personal storage solutions deliver the possibilities of data and high value from the information they possess. WD, SanDisk, HGST and G-Technology branded solutions position Western Digital Corporation as the world’s largest data storage company