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Sales Operations Administrator

Location: Newark, CA, United States 
Req ID: JR-0000041266

Description

Western Digital®
 
We deliver the possibilities of data.  YOU define what’s possible.
 
ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Provide day-to-day end user SFDC support to the global sales organization, including managing user accounts, developing reports and dashboards, and answering all SFDC related questions
  • Sales Orders Desk:  ensure orders meet operational and compliance requirements and finalizing the process in SFDC
  • Territory Management: assist in monthly territory changes and cleanup
  • Communicate and coordinate logistics for order and service fulfillment
  • Maintain key system metrics to track trends in usage / adoption and data integrity
  • Pro-actively identify areas of improvement and functional gaps in existing systems
  • Provide daily troubleshooting and support
  • Work cross-functionally and cross-departmentally to execute sales strategies and develop and implement key processes

 

  • QUALIFICATIONS
    • Advanced proficiency with Salesforce.com as well as other sales, marketing and productivity tools, Salesforce.com certification preferred
    • Demonstrated ability to define, refine and implement sales and operational processes, procedures and policies
    • Strong problem solving, multi-tasking and collaboration skills
    • Intimate knowledge of sales process
    • Excellent organizational and time management skills
    • Attention to detail
    • Ability to work under pressure
    • BA/BS degree (4+ years of sales ops experience) 

     

    ABOUT WESTERN DIGITAL
     
    Western Digital Corporation is the world’s largest data storage company with a leading portfolio of HGST, SanDisk, G-Technology and WD brands covering flash and disk-based solutions.  Deployed by the largest and most prominent organizations worldwide, Western Digital solutions are everywhere, touching lives and enabling great value from the data they possess. 
     
    Western Digital is an equal opportunity employer. We are committed to providing equal employment opportunity for all applicants and employees. Western Digital does not unlawfully discriminate and complies with the laws and regulations set forth in the following EEO Is The Law poster: Equal Employment Opportunity Is The Law.
     
    Western Digital participates in the E-Verify program in the US. For more information click hereEste empleador participa in E-Verify.