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Ecommerce IT Technical Analyst / Lead

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Location: Milpitas, CA, United States 
Req ID: JR-0000041686


Western Digital®


We deliver the possibilities of data.  YOU define what’s possible.



The IT-Web Technologies team at Western Digital is responsible for delivering unified and engaging web experiences to their customers. We are seeking a highly motivated technical lead/Analyst to build the next generation ecommerce experiences at Western Digital. This includes working with ecommerce and marketing managers for requirement review and analysis as well as working with technical teams to envision end to end solution, design and deliver core components and review implementation from SI partner teams. You will also work closely with project managers, architects, SI partners and business teams to ensure any proposed solution follows industry best practices.




  • Understand the requirements and processes in great detail.

  • Provide high quality code solutions to meet client needs in the implementation, enhancement and support of ecommerce platform centric projects.

  • Provide technical leadership in the delivery of projects small to large for ecommerce team

  • Design and develop SAP Hybris Commerce components

  • Support and perform configuration, troubleshooting, migration, and upgrades of Hybris Commerce solution

  • Drive solution design decisions and development estimates

  • Design and develop SAP Hybris Commerce integration with other systems

  • Provide administration and on-going support and enhancement of the eCommerce system

  • Provide on-going support and enhancement of the eCommerce system


  • Technical proficiency with at least 2+ full life cycle SAP Hybris implementations and 9+ years of industry and/or consulting experience

  • Around 5+ years of SAP Hybris Commerce implementation experience including with v6.x

  • 3+ years B2C eCommerce implementation/Support experience

  • Excellent verbal and written communication skills with ability to understand end to end processes

  • Experience with the Hybris Commerce accelerators, addons, extensions and modules

  • Experience with Hybris Commerce backoffice

  • Experience with Hybris system administration

  • Good understanding and experience with Hybris Commerce security model and access/privileges

  • Experience in integrating with third parties (ERP, Tax services, Payment services, address verifications, etc.)

  • Strong integration experience including the following:

    • Real time data exchange via web services

    • Asynchronous file exchange

    • Service Oriented Architecture (SOA)

  • Extensive hands on experience on Hybris Commerce, Cockpits, ImpEX.

  • Experience working on Multi language / Multi currency using Hybris Commerce platform.

  • Experience with Development, Customization & Configuration of a large/global scale Hybris Commerce platform



  • A self-starter who loves to innovate and learn

  • Have superb communication skills

  • Excellent problem solving skills

  • Flexible and has a willingness to learn and try new approaches

  • Positive and able to adapt quickly to change





Western Digital Corporation is the world’s largest data storage company with a leading portfolio of HGST, SanDisk, G-Technology and WD brands covering flash and disk-based solutions.  Deployed by the largest and most prominent organizations worldwide, Western Digital solutions are everywhere, touching lives and enabling great value from the data they possess. 


Western Digital is an equal opportunity employer. We are committed to providing equal employment opportunity for all applicants and employees. Western Digital does not unlawfully discriminate and complies with the laws and regulations set forth in the following EEO Is The Law poster: Equal Employment Opportunity Is The Law.


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