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Quality Assurance Program Manager

Location: Seberang Perai Selatan, Pulau Pinang (Penang), Malaysia 
Req ID: JR-0000043010


Sustaining QAPM R&R:
1.    Accountable for product quality and reliability when product transitions into sustaining phase.
2.    Leads and or drive activities to ensure that product quality & reliability expectations are met in support of (1) 
3.    Summarizes Outgoing Quality Assurance (OQA) test/Ongoing Reliability Test (ORT)/extended Manufacturing Stress Test data at the sustaining PDT meetings. Provides the context for weekly status update discussions and highlights issues.
4.    Owns the QAPM R&R during Stop Ship Order (SSO)/Quality Incident Alert (QIA) situations for products that are in sustaining phase as defined by the SSO/QIA process.
5.    Collaborate with Reliability Engineering and Validation Labs to develop test plans and schedules for second source, product changes or DOE special builds. Ensures changes meet overall quality and reliability requirements. Follows up after testing completion to ensure test report is filed in Agile.  
6.    Works with New Product Introduction (NPI) Quality Assurance Program Manager to ensure smooth transition into sustaining phase.
7.    Prepares timely input to phase review packages from Lessons Learned to other QAPMs for future programs. 
8.    Collaborate with other QAPMs to identify common or systemic process, product or component quality and reliability issues and brainstorm on a possible solution.
9.    Coordinate with other QAPMs for Lessons Learned in support of continuous process improvement.
10.    Participates in Product design reviews, Manufacturing readiness reviews and Q&R test plan reviews.
11.    Develop SMART goals in support of strategic quality initiative(s) as communicated by management.

  • Additional Job Description

    1. Minimum Bachelor of Engineering (Electrical, Electronics)

    2. Minimum 5 years of related experience.

    3. Knowledge in SSD is a plus.