We deliver the possibilities of data. YOU
define what’s possible.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Single point of contact for customer orders, coordinate with customer, sales,
engineering and account management to align to business requirements.
Manage and work with customers on order fulfillment via EDI or manual POs,
supply expectations and delivery.
Knowledge of SAP data fields, SAP pricing process, customer part number and WD
part number mapping process. Understand fulfillment process from factory to
LCs/Hubs, working with 3rd part contract manufacturer to kit raw
drives into various customer OEM configuration. Must be able to analyze and
interpret data in order to communicate supply outlook to customer.
Maintain common, business critical part number master data and configuration
related to customer and order management.
Work with IT on EDI, hubs and order management related improvements.
Participate in UAT testing.
Liaise with Finance to resolve customer credit issues and logistics department
to ensure on time delivery.
Demonstrates proficiency in Microsoft Office products (Excel, Word and
2) Knowledge of Pivot tables, vlookup, Tableau
is a plus
3) Knowledge of SAP or Oracle ERP system
4) Excellent verbal and written communication
5) Experience managing cross functional teams
or work groups
6) Ability to manage multiple projects while
delivering on established timelines
7) 4 year degree or equivalent business
Western Digital Corporation is the world’s largest data
storage company with a leading portfolio of HGST, SanDisk, G-Technology and WD
brands covering flash and disk-based solutions.
Deployed by the largest and most prominent organizations worldwide,
Western Digital solutions are everywhere, touching lives and enabling great
value from the data they possess.
Western Digital is an equal opportunity employer. We
are committed to providing equal employment opportunity for all applicants and
employees. Western Digital does not unlawfully
discriminate and complies with the laws and regulations set forth in
the following EEO Is The Law poster: Equal
Employment Opportunity Is The Law